Customer service supervisor
source：未知pubdate：2018-11-05 12:00 Click：
Customer service supervisor:
1. more than one year's work experience, understand international logistics and air operation process is preferred.
2. Good image, high comprehensive quality, strong adaptability, coordination and communication skills, able to deal with emergencies alone;
3. good sense of service, patience and responsibility, initiative and initiative.
Responsibilities:
1. responsible for the operation of the company's customer service work, to provide customers with tracking, inquiry services.
2. receive customer enquiries, complaints and comments, and propose solutions.
3. update according to the company's operation needs. Upload and check the system information.
4. responsible for coordinating business with related departments to solve customer's problems in time.
5. actively complete all the work arranged by the company.
1. more than one year's work experience, understand international logistics and air operation process is preferred.
2. Good image, high comprehensive quality, strong adaptability, coordination and communication skills, able to deal with emergencies alone;
3. good sense of service, patience and responsibility, initiative and initiative.
Responsibilities:
1. responsible for the operation of the company's customer service work, to provide customers with tracking, inquiry services.
2. receive customer enquiries, complaints and comments, and propose solutions.
3. update according to the company's operation needs. Upload and check the system information.
4. responsible for coordinating business with related departments to solve customer's problems in time.
5. actively complete all the work arranged by the company.
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